I purchased my new AM Vantage from Mr. Mehdi Soltanian, the Internet Sales Manager. I sought him out because my local AM Dealer?s customer service lacking in several areas. Mr. Soltanian completely turned my first experience with AM around. He told me from day one that I was his number 1 priority, and he backed it up throughout the process. This was my first auto purchased remotely. Mr. Soltanian spared no effort to making me comfortable and answering my questions. He produced several videos to show me the answers which I realize took more of his time. Everything was as advertised. No surprises except the extra features on my AM that I wasn?t aware of. Mr. Soltanian is a straight shooter, and I was never guessing what might be his ulterior motives. He dealt with me and negotiated honestly, and ultimately gave me a fair deal. What a great experience. When it was time to spring into action, Mr. Soltanian brought in Ms. Simone Durbin, the Business Director, She, too, was incredible helpful with high marks in customer service. Both Soltanian and Ms. Durbin worked after hours and on Sundays to meet my needs. I had scheduled constraints and needed the car delivered before I went out of town. Mr. Soltanian busted his you know what to get the car to me ahead of the promise date. This group earned my loyalty and they?ll be receiving a call when I?m ready to make another purchase.
