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There's a lot to do when helping a client decide on a vehicle. Colors, options, sifting through purchase methods, preparing the vehicle (and transporting it) and then dealing with any after-sales issues just to name a few. Mehdi handled them all with accuracy, professionalism and most of all, speed and efficiency! Always extremely responsive (at all hours) and courteous, Mehdi goes out of his way to help create excitement above and beyond with pictures and thoughtful/personal videos. Many sales professional promise to make you feel special but Mehdi delivers. That's extremely rare. Do not hesitate to work with Mehdi and the EAG team (they were all great), you will not be disappointed.
I had been looking for a highly optioned Ferrari 458 for several weeks and found one at the Aston Martin Dealership in Vienna. I made an inquiry and was contacted by Mehdi Soltanian. I decided to look at the car and met Mehdi at the dealership. Mehdi was professional, knowledgeable and extremely patient. He answered all my questions and showed me several other beautiful cars. I expressed interest in the Mclaren 650S and was able to test drive the car with no hesitation. What I really liked was no pressure from him for me to buy. Instead he wanted to make sure I was getting the right car for me. The buying process was even more seamless; Simone is a joy to work with. There were some minor issues that needed to be resolved after the sale and the dealership responded quickly and positively to my requests. I feel they value my business and I will remain a loyal customer. Just hope Mehdi continues to work there for many years to come.
I had a fantastic experience in working with Mehdi Soltanian at the Aston Martin McLaren Dealership. He answered all of my questions and was very knowledgeable in the sale of my Aston Martin. Not only was he wonderful in helping with the purchase of my vehicle, but did a great job in correspondence and help when I needed it after I purchased my vehicle. I greatly recommend Mehdi Soltanian.
When you want to buy buy the Best car and have a Great experience, buy an Aston Martin at Exclusive Automotive, the Aston Martin dealership in DC. From the day I called Medhi to the day I left with the car, everything was seamless. Medhi Soltanian, the internet sale manager, will do what it takes to please you, always very professional and courteous. No matter the time or the day, he will email you back faster than you expect and is always available. Tim McCarthy, straightforward, very knowledgeable and passionate on all Aston matters will only promise you what he can deliver. Simone is very efficient and before you know it, the paperwork is over. I hope you'll come across my review because it's really thanks to you guys that I felt very comfortable buying a used Aston Martin. You are a very valuable team to Aston Martin. and customers do really come 1st. This DB9 Volante is immaculate and gorgeous. As for the car...what else can you drive once you have an Aston Martin. Nothing comes even close.
This was by far in my 50+ years the nicest most comfortable purchasing experience I've had. Mehdi and Simone made purchasing a new vehicle seamless. Surfing the Web I can across my new 2014 Aston Martin DB9 in a color I'd never seen before and made an inquiry. Mehdi contacted me on a Sunday night, we discussed the trade in vehicle and the process. I flew down for a test drive on Friday, signed everything and my car will be delivered tomorrow. I will absolutely contact Exclusive for my car purchases from now on, Give them a call.
I purchased my new AM Vantage from Mr. Mehdi Soltanian, the Internet Sales Manager. I sought him out because my local AM Dealer?s customer service lacking in several areas. Mr. Soltanian completely turned my first experience with AM around. He told me from day one that I was his number 1 priority, and he backed it up throughout the process. This was my first auto purchased remotely. Mr. Soltanian spared no effort to making me comfortable and answering my questions. He produced several videos to show me the answers which I realize took more of his time. Everything was as advertised. No surprises except the extra features on my AM that I wasn?t aware of. Mr. Soltanian is a straight shooter, and I was never guessing what might be his ulterior motives. He dealt with me and negotiated honestly, and ultimately gave me a fair deal. What a great experience. When it was time to spring into action, Mr. Soltanian brought in Ms. Simone Durbin, the Business Director, She, too, was incredible helpful with high marks in customer service. Both Soltanian and Ms. Durbin worked after hours and on Sundays to meet my needs. I had scheduled constraints and needed the car delivered before I went out of town. Mr. Soltanian busted his you know what to get the car to me ahead of the promise date. This group earned my loyalty and they?ll be receiving a call when I?m ready to make another purchase.
I was in the market for a Corvette and found one in the most unlikely of places. However, what a treat for me. I value customer service in the buying process and I felt welcomed with no pressure. The environment was relaxed and I felt very comfortable. I felt I got a tremendous value with the same attention as if I was buying one of the high end cars that Bentley Tysons. Mehdi and Tim were great to work with. Thx for making me feel like part of family and I'm super excited with my new C5!!
I bought a used car through the dealership and was very happy with the service provided by Mehdi, Tim and staff. Would highly recommend this dealership to others.
Most of the customer service from the dealership was handled by Mehdi Soltanian. I purchased an Aston and throughout the process I was taken care of with professionalism from the entire team from Aston Martin Washington DC. Mehdi was extremely attentive to my various request as well as being knowledgable and always friendly. This group of people are top notch. My experience with Mehdi was an excellent one. Thanks and job well done.
This was by far the most enjoyable experience I have ever had dealing with a car dealership! Over the years I have dealt with numerous dealers but the fine folks at Aston Martin Washington DC stand above the rest. I live in Portland Oregon and had been shopping for a used Audi R8. I found a car I was interested in in their inventory and sent in a request. I was contacted almost immediately by Mehdi Soltanian. He was very professional and answered all of my questions about the car. It can be hard to buy a car from across the nation without ever having seen it but Mehdi put my mind at ease. He took tons of high res pics and even sent me a personal video of my car! Even though I never stepped foot into the dealership the entire process was explained to me step by step and all of my concerns were addressed immediately either by Mehdi himself or Tim the sales manager. I can't stress enough what a wonderful job these guys did. Thank you so much for all your hard work and I absolutely LOVE my new car!!!!
I bought a Bentley for my wife from Mehdi Soltanian at this dealership. Mehdi provided extraordinary service and professionalism. On the day we were picking up the Bentley, Mehdi drove us from the airport to the dealership. He was very friendly, knowledgeable and helpful during the entire process. We enjoyed our experience with Mehdi and look forward to doing business with him in the future.
We are an average middle-class family who purchased a safe, solid, beautifully appointed second-hand family car from Mehdi and Tim. We could not have had better, more caring and genuine service...even though we are not Aston Martin's typical customers :) I wish we could afford one just so we could go back and work again with the team at AstonMartinWashington D.C. Even Simone Durbin, who processed the paperwork, was top-notch and downright friendly. They followed up with our family several times after the purchase to ensure we were pleased with our car. More than pleased, we are delighted! Highly recommend this team.
Just picked a 2008 Vantage convertible. Mehdi was friendly, knowledgable and didn't shy away from us opening her up to experience the power and agility on our test drive. Tim in service was great too. Even enjoyed the purchasing experience win Jenn. Love my Aston!
I visited this dealer looking for a Bentley as a gift to my wife. From the moment I stepped foot into the dealer the sales representative Mehdi was there ready to provide first class service. Every step of the way he provided impeccable service and continued even after the purchase. As my time was limited he offered to have everything ready and personally deliver the car to my home with a nice oversized bow for my wife's surprise. He was attentive to details through the entire process and made sure I was happy with the overall experience and car. Every step of the way he kept me informed and answered any questions via email/messaging at almost anytime of the day. I will definitely purchase my next car from this dealer and will refer others.
I had been looking for an E46 M3 for quite a while when I found the add on the internet. The next day I called the number to inquire about the car. Mehdi answered the phone. He explained to me that he had taken this car in on a trade with a gentleman form New York who had purchased an Aston Martin. He was very helpful in describing the car to me. So I agreed to meet with him after work. When I got to the dealership, I was greeted by a well dressed gentleman in a black suit. He said his name was Mehdi Soltanian. We looked the car over together and then went for a test drive. The car felt very solid and strong on the test drive. But it didn't have seat heaters. And really wanted seat heaters. So I walked away in search of something else. I spent most of that night looking over the ads on the internet and just didn't see anything quite as nice as what I had just seen. About midday the next day I decided that I wasn't going to let such a nice car get away. So I called Mehdi and told him that I had decided to take the car. Later that night I was signing the purchase agreement. I am very happy with my decision to not let this one get away. Although I was buying a used BMW, I was treated by everyone there as though I was buying a brand new car. They are a class act and I would not hesitate to recommend them to my friends. Thanks to both Mehdi and Tim. A very satisfied customer. Steve
Medhi was helpful, assisted me with all the technology, and was respectful of my time
These folks were top notch all around. I contacted them from out of town. Not the easiest way to buy a car, especially a pre owned car, but they made the experience as easy and professional as you could expect. They gave me a fair bid for my trade, sight unseen based on my description. They worked with my credit union to make sure financing was lined up and ready to go when I got there. When I finally arrived they accommodated me fully in allowing me to drive and inspect the vehicle before finalizing the transaction. Mehdi, Tim and everyone else in the dealership wanted nothing but for me to be happy with the vehicle, the price and the process as a whole. A class act all the way. I'd recommend them with zero reservations. Good chance if you go by you'll drive away in the car of your dreams.
Excellent experience in purchasing my Bentley. Tim, Peter, Regina and Mehdi all presented me with the best service. It was a real pleasure doing business with this team I love my Bentley Thank you.
It was a pleasure working with Tate on my recent purchase. He possesses an extensive knowledge in the cars at Exclusive Automotive Group in Tysons; he provided detailed descriptions of each part within the vehicle which allowed me to fully understand the vehicle. Furthermore, Tate continued his customer service by reaching out to me following the purchase and was always open to any standing questions. I would also like to thank Regina who was very helpful in understanding in utilizing the vehicle seamlessly, and was available to answer any questions. I highly recommend anyone to purchase a vehicle at this dealership. Thanks again Tate and Regina.
I was very pleased with the attention and service that I received from the entire team at the Exclusive Automotive Group in Tysons, especially the expertise, service, attention, enthusiasm and also the patience of Peter Bastiaans throughout the process. Peter was a big part of the reason I came to this dealership to begin with. I spent several months studying and evaluating several Aston Martin models before making my final selection, with which I am now very pleased. Peter was extremly knowledgable and helped me immensely with his guidance and analysis in evaluating the various models and making my final decision. my thanks go out to Peter and the entire team at the dealership.